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IndyGo riders can fill out a customer satisfaction survey now through May 10.

You can take the survey online in English or Spanish. You can also do it in person at the downtown transit center through April 19.

If you complete the survey and include your contact information, you’ll get a MyKey card with $4 loaded on it. You can still get the $4 value if you already have a MyKey card.

Mirror Indy, a nonprofit newsroom, is funded through grants and donations from individuals, foundations and organizations.

Mirror Indy reporter Tyler Fenwick covers housing and labor. Contact him at 317-766-1406 or tyler.fenwick@mirrorindy.org. Follow him on X @ty_fenwick and Bluesky @tyfenwick.bsky.social.

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Ride the bus? Tell IndyGo what you think.

by Tyler Fenwick, Mirror Indy
April 14, 2026

<h1>Ride the bus? Tell IndyGo what you think.</h1> <p class="byline">by Tyler Fenwick, Mirror Indy <br />April 14, 2026</p> <p>IndyGo riders can fill out a customer satisfaction survey now through May 10.</p> <p>You can <a href="https://www.indygo.net/customer-perception-survey/" target="_blank" rel="noreferrer noopener">take the survey online</a> in English or Spanish. You can also do it in person at the downtown transit center through April 19.</p> <p>If you complete the survey and include your contact information, you’ll get a <a href="https://www.indygo.net/mykey/" target="_blank" rel="noreferrer noopener">MyKey card</a> with $4 loaded on it. You can still get the $4 value if you already have a MyKey card.</p> <p><em>Mirror Indy, a nonprofit newsroom, is <a href="https://mirrorindy.org/donors/" target="_blank" rel="noreferrer noopener">funded through grants and donations</a> from individuals, foundations and organizations.</em></p> <p>This &lt;a target=&quot;_blank&quot; href=&quot;https://mirrorindy.org/indygo-bus-indianapolis-customer-survey/&quot;&gt;article&lt;/a&gt; first appeared on &lt;a target=&quot;_blank&quot; href=&quot;https://mirrorindy.org&quot;&gt;Mirror Indy&lt;/a&gt; and is republished here under a &lt;a target=&quot;_blank&quot; href=&quot;https://creativecommons.org/licenses/by-nd/4.0/&quot;&gt;Creative Commons Attribution-NoDerivatives 4.0 International License&lt;/a&gt;.&lt;img src=&quot;https://i0.wp.com/mirrorindy.org/wp-content/uploads/2025/07/cropped-Mirror-Indy-square-logo-1.png?resize=150%2C150&amp;amp;ssl=1&quot; style=&quot;width:1em;height:1em;margin-left:10px;&quot;&gt;</p> &lt;img id=&quot;republication-tracker-tool-source&quot; src=&quot;https://mirrorindy.org/?republication-pixel=true&amp;post=77656&amp;amp;ga4=G-X0R0QW371R&quot; style=&quot;width:1px;height:1px;&quot;&gt;&lt;script&gt; PARSELY = { autotrack: false, onload: function() { PARSELY.beacon.trackPageView({ url: &quot;https://mirrorindy.org/indygo-bus-indianapolis-customer-survey/&quot;, urlref: window.location.href }); } } &lt;/script&gt; &lt;script id=&quot;parsely-cfg&quot; src=&quot;//cdn.parsely.com/keys/mirrorindy.org/p.js&quot;&gt;&lt;/script&gt;

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