This brief is adapted from notes taken by Documenter Paige Scott, who covered the TWG Residents Town Hall in March. 📝 Read more about what happened.

Fifty-one people showed up to a TWG residents town hall hosted by City-County Councilor Jesse Brown to voice concerns about their properties. Recurring themes included broken appliances, mold and mildew, lack of responsiveness from TWG and unsafe living conditions.

TWG owns 42 properties in Indianapolis, including Florence Fay Senior Apartments, Morton School Senior Apartments and Lawrence Senior Apartments.

TWG representative Aaron Hawkins listened to resident concerns. Representatives from the John Boner Neighborhood Center, Fair Housing of Central Indiana and the Marion County Department of Health also attended.

Resident Thomas Bell said he walks the halls at 3 a.m., making sure doors are closed to keep his neighbors safe. He reported that there have been four car thefts, incidents of wheel theft and busted windows.

Deborah Turner said a neighbor at Lawrence Senior Apartments has not had heat since November. She said she requested an ADA-compliant ramp into the building to be installed and has not been accommodated.

Shavon Tucker, a resident and former TWG employee, alleged that a property manager she worked with did not do his job and was not let go or fired despite complaints.

Resident Eric Guess said items went missing from his apartment and had all his belongings thrown away in an unjustified eviction.

When Brown asked how many people had problems with mold, mechanical issues and safety complaints, over half of the attendees raised their hands. Brown said he wanted to form a residents’ association to make sure housing complaints are addressed.

Next steps were not shared at the meeting.

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